EUR
GBP
CAD
Your position: Home
/
Return and Refund Policy
Return and Refund Policy
If the product has any unsolvable technical problems, please email [email protected] within 2 years(subject to logistics display delivery) after receiving the goods for instructions on how to return product for a full refund or exchange or maintain. Our products support 30 days return, 6 months replacement and free maintenance service within two years.Some products only provide one-year maintenance service, please refer to the product page for details.
Warehouse address
Address: UNIT04, 7/F, BRIGHT WAY TOWER, NO.33 MONK KOK ROAD, KOWLOON, HK
Phone number: +86 15683390715
Post code: 999077
Name: Tang Qi min
NOTE: The return shipping fee is paid by the buyer. We will pay the cost of resending it for you.
You can always contact us for any return question at [email protected]
Return cost
The cost of returning the product shall be borne by the buyer.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. We will refund you within 2-7 days after the refund is approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Warehouse address
Address: UNIT04, 7/F, BRIGHT WAY TOWER, NO.33 MONK KOK ROAD, KOWLOON, HK
Phone number: +86 15683390715
Post code: 999077
Name: Tang Qi min
NOTE: The return shipping fee is paid by the buyer. We will pay the cost of resending it for you.
You can always contact us for any return question at [email protected]
Return cost
The cost of returning the product shall be borne by the buyer.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. We will refund you within 2-7 days after the refund is approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.
